Shipping policy

Australian Deliveries

We ship to anywhere in Australia.

$10 Standard shipping rates on all orders under $100
Free shipping on all orders over $100
$15 Express shipping

We do our best to get deliveries out to you as quickly as possible, most orders will leave our warehouse within 1-2 business days. 

Deliveries are processed promptly upon receipt of full payment. 

Express shipping orders placed before midday Australian Eastern Time will go out on the same day. Express shipping orders placed after midday will go out the next day. 

Delivery may take between 2 and 14 days, depending on the delivery option and your location (for example, metro or rural). Products may be delivered by Australia Post and/or other reputable courier companies. Australia Post and Courier delivery times are out of our control.

UK Deliveries

We ship to anywhere in the United Kingdom.

£5 standard shipping rate for all orders under £50
Free shipping on all orders over £50
£8 Express shipping 

Most orders leave the warehouse on the day that you order and payment is processed. For next day delivery, orders must be in before 4pm Monday - Friday (British Summer Time or GMT). Standard shipping generally takes 2 - 3 days. Express shipping generally takes 1 - 2 days. Orders will be delivered by Royal Mail or alternative couriers. 

Please also read our Terms of Service for more information about shipping and deliveries. 

If you have any questions about your order, please contact us realhuman@ettoaustralia.com and our lovely Western Australian based customer service team will get back to you as promptly as they can within business hours. Monday – Friday 9am to 5pm AWST